Terms of Use
Where is Lumba-Lumba Dive Center & Lodge & how do I get there?
We are located at Taman Koperat Putera, Kg. Raja, Besut (mainland), a 5 minutes drive away from Perhentian Island Jetty. Waze or google ‘Lumba-Lumba Dive Center & Lodge Besut’.
What does ‘day trip’ mean?
We depart Kuala Besut in the morning, do 3 dives at/around Perhentian Island or Lang Tengah Island or Redang Island, depending on the daily trip schedule including lunch and head back to Kuala Besut in the evening.
What’s the itinerary like?
7.15am : Sign up (unless you arrive 1 day earlier, before 6pm)
8am : Hotel pick-up in preparation for boat departure
8.30 – 8.45am : Boat departs to the first dive site 1st dive → surface interval → 2nd dive → lunch & surface interval → 3rd dive
5.00pm : Arrive at Kuala Besut Jetty
(Note: time above are estimates and depends on arrival time of customers/sea conditions/dive time/etc.)
Where and what time do we meet?
LLDC will arrange hotel pick-ups at 8am.
Do we stop on the island?
No. All surface intervals and lunch are onboard the dive boat.
Does the day trip / fun dive package include equipment rental?
Yes. Please inform us if your have your own equipment. Complete set of equipment (inculding BCDs and Regulators) will entitle for a RM5/dive discount.
Does the day trip / fun dive package include boat transfers?
Yes
What is the guide to fun diver ratio?
Maximum of 1 to 6
Any discounts?
Yes, if you have done any PADI course(s) with Lumba-Lumba Dive Center.
Yes, if you have dived with us for more than 3 times in a year.
Yes, for groups of 10 divers or more.
Yes, at the Dive Resort Travel Expo (DRT).
Yes, at the Malaysian International Dive Expo (MIDE).
How do I make a booking?
Whatsapp +6014 759 5810, or email to admin@lumbalumbadc.com with the following details: Name, mobile number, email address, no. of divers, no. of diving days & date(s), any rental gear needed, certification level, no. of logged dives, date of last dive and if you have any special dietary restrictions.
Do I have to pay a deposit?
Yes, a 50% deposit is required to secure your booking within 3 days. After 3 days, we will re-open your slot(s) to others. Deposit is non-refundable and non-transferable to other date(s).
When do I have to make the final payment?
Final payment is due 3 days prior to your arrival. Final payment is non-refundable & non-transferable to other date(s).
How many days in advance do I have to book?
1 day before, latest by 6pm. The earlier the better.
Does the price include breakfast, lunch & dinner?
LLDC packages are Fullboard package. Breakfast, lunch and dinner are included.
Packages at Fairfield by Marriott and Temu Primula includes breakfast and lunch onboard the dive boat. Dinner will be on your own.
What do I do if I have any special dietary requirements or allergies?
Let us know in advance.
Can a non-diver go on the boat?
Yes, please contact us to arrange for the non-diver logistics and accomodation.
What do I have to bring on the boat?
Your personal needs such as coral safe sunscreen/medications/etc. Please do NOT bring any cash or valuable items onboard.